Software Sales = The NEW used car salesman

I recently worked with a software company out of San Diego named MadCap Software and I demo’d their tool MadCap Flare.  The salesman was very pushy for their continued support package.  You could tell his wages were based on the commission from the support sales.

I found it very ironic that a tool to help you write better ‘help’ documentation would even offer support.  It should all be in their documentation… right?  Well anyway, during the trial I called the support team twice and once never received a response, to wit; I called them and explained to them the answer that I found.  I know, right?

I purchased the software online, 2 days before they released a new version with many of the feature he and I spoke about.  To get this new version I must purchase 1 year of support, in which I don’t need.

It became very clear that he was not worried at all with my needs, but only his own.  I feel betrayed and ashamed that we purchased the software from this company at all. Nonetheless, I will muddle on with their software (already a version behind) after purchasing it 2 days ago!

He knew about the release, much like a used car salesman knows about the problems with the car.  He also knew that if he would’ve asked me to wait for the new version, he wouldn’t have gotten his commission check from my sale.  Well, as a matter of principal; he’s not getting it now either…

OK, rant over. :)  Thanks for reading.

Software Sales = The NEW used car salesman

Hawt Chic 2015 Lineup

Avatar AVATAR

Avatar has an arrow on her head, and is a much lighter colored than the other chicks.

DJ DAVY JONES (DJ)

DJ and Sparrow (see below) are both marked on the heads with pirate figures, so we have deemed them both pirates.  We intend to put a sign on the chicken coop titled “Davy Jones’s Locker”.

Ling Ling Dung LING-LING DUNG

Ling-Ling is notorious for having a gastro-intestinal intervention every time she is in a social encounter with the human species.  But don’t let her shameful odoriferous actions fool you.  She is very pretty and a formidable part of our lineup.

Pip PIP

Pip is coined from the book “Great Expectations” due to the fact that she is very pretty and very strong.  We expect great things from her.

Plankton PLANKTON

Plankton has an ugly name, but she makes up for it, with her modeling presence.

Her name came from the fact that she had black spots on her beak where her breathe holes are, and her ‘nose wasn’t clean’.  This lead to us saying that Plankton (Spongebob Character) looks like a booger!

Sparrow

SPARROW

Sparrow is also a ‘pirate’ character due to the marking on her head.  She is named after the infamous Cap’n Jack Sparrow, and is expected to be colorful and is an overall favorite in our family.  I feel her presence will be hard to match.

Hawt Chic 2015 Lineup

Marfan’s Syndrome and me

Looking back now it all seems to fall in place naturally.  Hell it’s been 15 years now!  November of 1999, I remember swimming in the nice hotel that the hospital put us up in the day before surgery.  I had a beautiful wife (still hanging on to her), 2 daughters (one of which was just born in July).  I was to be admitted the following day for open heart surgery at age 21 and I was scared!

My father worked at the local glass factory in Dunkirk Indiana and to this day I don’t think there is a blade of grass that hasn’t had my footprint on it in that town of about 1000.  I remember riding my bike on the other side of the church on Jay street to avoid the long traffic light.  Thankfully they removed it, leaving us with 1 lone traffic light in the middle of town.

I delivered the newspaper, mowed yards, played baseball and basketball.  I never stopped moving and I was as thin as a rail.  I was never fast though.  It always took a lot of energy to get my long, lanky body working in unison.  It’s hard to believe that regardless of my frame I actually was almost adequate at playing baseball.

As I moved into high school my lung volume became weaker and I ran out of breath much more frequently.  I become less and less adequate at sports although I felt that I tried harder than most of my peers.

After high school I bounced around from job to job even working a stint at the old glass factory that captivated my father’s daytime for 30+ years.  I ended up working at the local parts store for a great small business owner named Kent Garringer.  You know it’s funny how smart we think we are when we’re 20!  You spend your entire life trying to be independent and when you’re 20 you just think that you’ve learned all you need and then you just ‘go’.

One week at Carquest I had gotten sick and I was struggling to catch my breath so I went to the local clinic.  One of the local doctor’s looked a bit like Einstein and he seemed to be have a lot of energy all time.  While in the visit he gave me a subscription for my wheezing but begged me to get an echo-cardiogram because he was concerned about the length of my arms, and how flexible my fingers were.  This made absolutely no sense to me… and don’t forget I was the smartest guy on the planet since I was 20… :)

Two weeks later I had told my boss that “I think my doctor is high but he wants me to get a test taken”, and to my surprise Kent was very adamant about me having that test taken.  So I went, and the day off was great!

About three days later I came home and checked the messages on my answering machine and Dr. Potts left a message and he seemed to be a little more hyper than normal, if that were possible.  He told me not to drink any coffee or do any physical activity and to come see him right away!

This is when I found out that I was not immortal…  I had Marfan’s Syndrome and I was suffering from a life threatening situation.  It seemed that I was high risk for an aneurysm of the ascending aorta!

FBguitar

So the next few months passed as I wore a monitor to record my heart rate and aortic root size.  I had multiple panic attacks prior to my surgery and was scared to death for my life.  I was not insured, I was poor, but I wasn’t alone.  My wife was my anchor through all of this (and she still is).

I now have a constant tick in my chest (St. Jude valve) but I’m alive and ticking (literally).   It took me about 10 years but I have paid off nearly every penny I owe to the hospital (not one bankruptcy).  I’ve had more than a few visits to the hospital for lung issues related to Marfan’s syndrome and these trips get costly.  The medicine that I have to take and the constant blood tests are also a bit of a nuisance.  But when I start letting that stuff bother me, I simply realize that I’m still here…. In this beautiful little fading town… with my beautiful wife, and my beautiful family of 5 and I’m only a hop, skip, and a jump away from my mom and dad.  All of which I love with every tick of my enlarged heart… :)

I sometimes look back at my life and wonder when I would’ve died had it not been for the grace of God, the wisdom of Dr. Potts, and the leadership of Kent Garringer.  I write this in hopes that you can understand a little more about what makes me tick (ok, i get it! That pun is overused).  I also would hope to grow awareness for Marfan’s syndrome so maybe one day it is you that will understand and save a life.  If you want to learn more please click here.

Marfan’s Syndrome and me

Getting Back on the Horse

I have decided it is time to start blogging daily again for 2 reasons:

  1. Bible Study accountability and logging (as well as communication)
    1. http://www.lesfeldick.org/
    2. synopsis of daily Bible study revelations
  2. Weight accountability and logging daily fitness activities
    1. Currently 358.8 lbs.  (Goal is 285) Total:  73.8 lbs

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Today’s Lesson:  Book 33 – Lesson 3- Session 3

  • .Galations 3:23-26
    • Faith is required to have justification through Jesus Christ.  Faith is simple belief in Jesus Christ and the resurrection.
    • The Old Testament was a ‘learning opportunity’  for us.

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  • Weigh-in: 358.8 lbs
  • Breakfast: outmeal & coffee
Getting Back on the Horse

I.T. Blog: Speak Softly and Carry a Big Mouse

The I.T. world is facing a revolutionizing shift.  The power is being given to the end user.  With the advent of mobile devices running rampant from 3 different vendors (Microsoft, Google, and Apple).  The three tech giants are competing over 1 thing!  Giving the users what they want!   However, who is left to protect them…from themselves???   is it I.T.?

Do you recall the adage “give them enough rope and let them hang themselves”?  Well!  This is very true in our current technology realm.  I must warn you that there are many miscreants waiting on the sidelines waiting for you to make a mistake with your technology device.

Yesterday, I seen a post on a Facebook group I am a member of “Redkey Resale”.  This post (from an attractive young lady) had posted adult novelties for sale under a rouge account (it was deleted after about an hour).  However, I trolled the site and watched more than 20 people complain to the poster about the vulgarity of their post.  Not a person realized that the account on Facebook was fictitious and that it was probably conjured by a person that wasn’t even the same country!  Time and time again there were posts that said if you click on the link it makes you log in to Facebook again.  Which means they were sending their log on credentials to the person who owned the account, who setup a page to look like a Facebook log in page.  It was like watching a train wreck.  The ‘trusting’ residents in the group were blindly walking into a sand-trap.  I felt powerless to protect them.  If I posted on the forum there was so many people flaming the vulgarity of the post that my threads were immediately sent into a place where nobody could see them.  So my question….Who’s job is it to protect them?

Another scenario:  Twice this month I have been called for ‘after hours’ consulting, where users were allegedly “Called by Microsoft” and told they have vulnerabilities.  I know, This sounds ridiculous if you are under 30 years old, but the two elderly people that fell for this were from a generation where this type of service was not unusual.

I’m pretty sure Deb wanted coupons from a coupon site, and she filled out her personal information (including phone number) to become a member of this coupon site.  She then received a call from a rouge agent (pretending to by Microsoft) and thereafter let them remote into her computer by coaching her to go to their website.  She gave the gentleman caller (for lack of a better term) full access to her computer.  He then installed a program that showed her that she had issues and then she paid him nearly $300!!  If this isn’t bad enough the ‘gentleman caller’ left her computer with a keyboard logger.  So all passwords and social security numbers typed on her computer were sent to via email to him on a weekly basis!!  My question is… How could I protect her?

It’s a perplexing question that I’m struggling with.  I.T. folks are becoming a large source of responsibility, but we are losing a large portion of our power.  The power is transferring to the users.  The device makers are forced to give them the flexibility they demand.

I.T. Blog: Speak Softly and Carry a Big Mouse

Cocoa the Wonder Puppy

There is a new sound (and smell ) around the Weaver house.  We have adopted a new puppy!

There isn't anything wrong with his eye.  The camera just happened to catch him winking.
There isn’t anything wrong with his eye. The camera just happened to catch him winking.

On New Year’s day we did our yearly goal planning as a family and we determined that we wanted to get a puppy this summer to train while the kids were out on summer break.  We also determined in February that we wanted to try to get a chocolate lab.

I was out in the country working in my boat this Saturday, and this adorable brown blur was jumping on my leg.  It was love at first sight.  I immediately told Bill (home owner) that this was a beautiful dog, and he immediately replied “take him home with you, he showed up 2 weeks ago on my front porch.  Someone must’ve dropped him off.  I get dogs all the time, but eventually they get out on the road and they get killed.”

I knew right away I had to take pictures and show the family.  After about an hour of deliberation (including a visit from my mom and dad).  We had made a decision.  Kaelyn, Bud-Dude, and I went out to pick up the puppy on one condition.  We needed to make sure he didn’t get car sick.  So we drove around for an hour, and he traveled perfectly.

So now my house is riddled with ‘squeak’ toys, bones, and ropes.  He is a fun loving dog, without a hint of aggressiveness.  Kismet hasn’t taken to him yet, but she is old (12) and set in her ways.  He’s just a little high strung for her taste.

We have a lot of work in front of us.  The current training goals are:

  1. Potty training (he currently is getting an ‘F’)
  2. Teach him not to jump up on people (also in the ‘F’ category)

Cocao_Front

Cocoa_Jeff

I think Cocos is mostly a lab with a bit of blue tick in him, does anybody notice in other breeds?  My father is happy we rescued a dog rather than purchasing one from a puppy farm.  I had planned on purchasing one, but that was before a seen Cocoa, the wonder puppy!

Cocoa the Wonder Puppy

My Christmas List

Matt’s X-mas List

  1. Ties – must be extra long
  2. Cologne – spray – (Very Sexy, Nautica Blue, CoolWater)
  3. Call of Duty – Black Ops 2
  4. Gift certificate to Marshall’s / TJ Max
  5. Lounge pants : XXLT  (for running around the house)
  6. License plate for the front of my car (Black with white lettering)
  7. Tokens for SuperWash
  8. Dress Shirts size neck 20 length 38/39  (they are hard to find – 20 37/38 does not work)
  9. Sweatpants or jogging pants size XXLT
  10. Rechargeable packs for xbox 360 controllers (so we don’t have to use batteries)
    1. http://www.amazon.com/WOWparts-Xbox-360-Rechargeable-Battery-Charging/dp/B007MJSZDQ
    2. charging
  11. Weekend at Bernie’s – the movie
  12. Turkey jerky @ Duane ;-)
  13. House slippers (size 14)
  14. New pillows (memory foam would be awesome)
My Christmas List